Buggy PENTIUM
The Intel policy is "customer satisfaction", meaning any customer who is
unsatisfied with their Pentium chip can get a replacement in a box. Who takes
the old Pentium off the motherboard and puts the new one on is between you and
your computer supplier, and not necessarily trivial: a fair number of
motherboards get ruined by snagging another component while taking the Pentium
out. I'm not entirely clear on who is responsible for supplying heat sinks,
which cannot be removed easily once glued to the chip.
So anyone who uses a word processor on a Pentium can get a replacement chip,
and getting a replacement chip does not mean Intel admits that the division
bug adversely affects word processors, or any other software.
Intel has contact people scattered throughout the countries, but since there
aren't more than 40-100 NONMEMers on this list, you might contact:
Joe Brandenberg (503) 629 7701 joeb@ssd.intel.com
If you have any curiosity about numerical analysis matters at all (such as,
how could division, which we learned in grade school, have a bug in it? What
software applications have been tested and what is their MTBF due to the
division bug? Are any algorithms other than division affected?) then I would
suggest you ask for the Intel white paper on the bug first. NONMEM has not
been tested yet.
If you want a bugless chip, Joe can handle that too - tell him and he'll mail
you a Pentium in a cardboard box.